GRVD LLC, operating as Design By Wire, referred to in this Privacy Policy as “Design By Wire,” “DBW,” “Company,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you interact with us, use our website, communicate with us, request services, receive quotes or invoices, or otherwise do business with us.
This Policy applies to information collected through our website, currently located at www.designbywire.net, as well as through our business systems, including email, cloud productivity and collaboration tools, accounting and invoicing systems, project management tools, forms, payment workflows, client communications, and related services.
This Policy does not apply to third-party websites, platforms, or services that we do not control.
We may collect information that identifies, relates to, describes, or could reasonably be associated with an individual, business contact, client representative, vendor, contractor, applicant, or other person who interacts with us.
The types of information we may collect include:
This may include your name, company name, job title, mailing address, billing address, email address, phone number, and other business contact details.
This may include project names, project descriptions, service requests, scopes of work, quotes, proposals, purchase orders, contracts, change orders, invoices, payment status, support requests, uploaded files, technical documentation, drawings, schedules, communications, and other information related to services we provide or evaluate.
We may collect billing details, tax information, invoice information, purchase history, payment status, and other financial or transactional records. Payment card, bank account, ACH, or similar payment information may be processed directly by third-party payment processors. We may receive limited payment-related information necessary to complete, verify, and record transactions.
We may collect information you provide when you email us, call us, complete a form, submit a request, schedule a meeting, respond to a quote, communicate through our business collaboration tools, or otherwise contact us.
When you visit our website, we may automatically collect information such as your IP address, browser type, device type, operating system, referring website, pages visited, date and time of access, approximate location based on IP address, and similar technical information.
We may collect information directly from you, from your company or organization, from authorized representatives, from vendors or service providers, from payment processors, from public sources, from our website and business systems, or from communications and transactions with you.
For example, we may collect information when you:
We may use information for the following purposes:
We may also use information for other purposes that we disclose at the time of collection or with your consent.
Our website may use cookies, pixels, tags, analytics tools, log files, and similar technologies. These tools may help us understand how visitors use our website, improve website performance, measure marketing effectiveness, maintain security, and troubleshoot issues.
Information collected through these tools may include IP address, browser type, pages visited, time spent on pages, referring websites, device type, and similar usage information.
You may be able to adjust your browser settings to reject or delete cookies. However, some website features may not function properly if cookies are disabled.
We do not knowingly use cookies or analytics tools to collect sensitive personal information. Where we use analytics tools solely to measure website performance and usage, we treat that use as distinct from advertising-related tracking; if we adopt advertising or cross-context tracking technologies in the future, we will update this Policy and provide any required choices.
We use third-party business tools and service providers to operate our business. These may include, but are not limited to, cloud productivity and collaboration suites, website hosting providers, payment processors, accounting and invoicing platforms, project management tools, CRM systems, email delivery tools, and security or compliance services. We may add, remove, or replace tools and service providers from time to time as our business needs change; this list is illustrative and not exhaustive.
These providers may process information on our behalf to help us provide services, manage communications, maintain records, secure systems, process payments, support clients, and operate our business.
Our service providers may offer data processing addenda or similar contractual terms to help us and them meet applicable data protection obligations.
We do not sell customer lists.
We do not sell sensitive personal information, including biometric data.
We may share information in the following circumstances:
We may share information with vendors and service providers who help us operate our business, including cloud hosting providers, email and productivity providers, accounting and invoicing platforms, payment processors, CRM tools, project management tools, IT support providers, security providers, analytics providers, and professional service providers.
We may share information as needed to perform services, coordinate projects, process orders, manage deliverables, schedule work, communicate with stakeholders, fulfill contracts, or support business operations.
We may share information with attorneys, accountants, insurers, auditors, financial advisors, consultants, or other professional advisors when reasonably necessary.
We may disclose information if we believe disclosure is necessary or appropriate to comply with law, regulation, legal process, subpoena, court order, governmental request, contract obligation, audit requirement, insurance requirement, or similar obligation.
We may also disclose information to protect the rights, property, safety, or security of Design By Wire, our clients, our vendors, our personnel, our systems, or others.
If Design By Wire is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, dissolution, or similar transaction, information may be transferred or disclosed as part of that transaction, subject to appropriate protections.
We may share information for other purposes with your consent or at your direction.
Design By Wire does not sell personal information in the ordinary sense of exchanging personal information for money.
We also do not knowingly sell personal information of children.
Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. If we later use advertising, analytics, or marketing tools in a way that creates additional opt-out rights under applicable law, we will update this Policy and provide any required choices.
We retain information for as long as reasonably necessary to provide services, manage our business relationship, operate our business, maintain accurate records, comply with legal, tax, accounting, insurance, contractual, and audit obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and support legitimate business purposes.
Retention periods may vary depending on the type of information, the purpose for which it was collected, the nature of our relationship with you, and applicable legal or contractual requirements.
We may retain certain information in backups, archives, accounting records, email records, project records, or security logs where deletion is not immediately practical or where retention is legally or operationally necessary.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These safeguards may include access controls, user permissions, authentication controls, encryption in transit, secure cloud platforms, endpoint management, monitoring, system logging, vendor security controls, and other measures appropriate to the nature of the information and our business operations.
However, no method of transmission, storage, or electronic processing is completely secure. We cannot guarantee absolute security of any information.
In the event of a security incident involving personal information, we will provide notification to affected individuals and applicable regulators as required by Florida Statute §501.171 and other applicable law.
Depending on where you live and the nature of your relationship with us, you may have certain privacy rights under applicable law. These may include the right to request access to personal information, correction of inaccurate information, deletion of certain information, restriction of certain processing, portability of information, or information about how we share personal information. Where required by law, or as a matter of voluntary business practice where no statute applies, we will consider such requests in accordance with this Policy.
To submit a privacy request, contact us using the information in the “Contact Us” section below.
We may need to verify your identity or authority before responding to a request. We may deny or limit a request where permitted by law, including where retention is necessary for legal, tax, accounting, contractual, security, fraud prevention, dispute resolution, or legitimate business purposes.
Many of the records we maintain are business records, project records, accounting records, contract records, or communications provided in a commercial context. These records may be subject to retention obligations or business exceptions.
Certain state privacy laws may provide residents of those states with additional rights. If such laws apply to Design By Wire, we will honor applicable rights and provide required notices or choices.
California’s CCPA applies to certain for-profit businesses that do business in California and meet thresholds such as annual gross revenue over $25 million, processing personal information of 100,000 or more California residents or households, or deriving 50% or more of annual revenue from selling California residents’ personal information.
Florida’s Digital Bill of Rights applies only to certain controllers, including entities that meet a high revenue threshold of more than $1 billion in global gross annual revenues and satisfy other statutory criteria.
Design By Wire may not be subject to every state privacy law. We will review and update this Policy as needed based on our operations, applicable laws, and data processing practices.
We may send you administrative, transactional, service-related, billing, project, or account-related emails. These communications are generally necessary for our business relationship and may not be subject to marketing opt-out requests.
We may also send marketing or promotional emails where permitted by law. You may opt out of marketing or promotional emails by following any unsubscribe instructions provided in the email or by contacting us at [email protected].
Even if you opt out of marketing communications, we may still send non-marketing communications related to active services, projects, accounts, invoices, payments, security, legal matters, or business transactions.
Our website and services are intended for businesses and adults. They are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Our website, emails, documents, or communications may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of those third parties.
We encourage you to review the privacy policies of any third-party websites or services you use.
In addition to personal information, Design By Wire may receive confidential business information, project files, technical information, drawings, specifications, designs, schedules, pricing, vendor information, client documents, or other sensitive project-related materials.
This Privacy Policy addresses personal information. Confidential business and project information may also be governed by separate contracts, nondisclosure agreements, statements of work, purchase orders, client requirements, or other written agreements.
If there is a conflict between this Privacy Policy and a signed agreement with a client or vendor, the signed agreement will control to the extent of the conflict.
Design By Wire is based in Florida, United States. If you access our website or provide information from outside the United States, you understand that your information may be processed in the United States or in other locations where our service providers operate.
Data protection laws in these locations may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our services, systems, vendors, legal obligations, or business practices.
When we make changes, we will update the effective date above. If changes are material, we may provide additional notice, such as by posting a notice on our website or contacting affected users where appropriate.
Your continued use of our website or services after an updated Policy is posted means you acknowledge the updated Policy.
We review this Policy periodically, and at least annually, to help ensure it remains accurate and consistent with our current business practices.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:
Design By Wire
3030 W Kelly Park Rd
Ste 102-107
Apopka, Florida 32712
Email: [email protected]
Phone: 407-440-0809